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Fanduel customer support (help)

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Moneybagzz View Drop Down
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Joined: 18 Nov 2015
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  Quote Moneybagzz Quote  Post ReplyReply Direct Link To This Post Topic: Fanduel customer support (help)
    Posted: 24 Nov 2015 at 7:41am
So yesterday I went to go withdraw from my 3 day old fanduel account (20$). After entering in the correct information to verify that it was actually me, I got a message that said I couldn't be verified, which is bullsh*t because I know that I entered the correct information in. Anyway, I contacted their customer support through the ticket system they provided and it has been well over 24 hours and I still do not have an answer on their end. Honestly, how can they let this happen? Is this normal for this customer service, and is there honestly anything I can do to fix this?
It should also be noted thaat every time I try to join a paid contest it says that I must verify my information, yet when I go to do so it says I have to contact customer service.
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Fainterj View Drop Down
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Joined: 10 Jan 2016
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  Quote Fainterj Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jan 2016 at 12:35pm
I had the same thing happen. It was actually because I had moved addresses since I had signed up.
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